Privacy Policy

Facility Manager App

Last updated: February 2026

1. Introduction

TPMG Australia Pty Ltd ("we", "our", or "us") operates the Facility Manager mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the App.

The App is an internal business tool designed for authorised TPMG personnel and is not intended for use by the general public.

2. Information We Collect

We collect the following categories of personal information through the App:

Account Information: Your name and email address, used to create and manage your user account and to identify your activity within the App (such as inspections completed, defects raised, and equipment actions performed).

Photos: Photos taken through the App when documenting defects. These photos are stored locally on your device and synchronised with our servers when a network connection is available. Photos are used solely for the purpose of defect documentation and resolution.

Inspection and Workflow Data: Data you enter during room inspections, equipment installation checklists, commissioning tests, and defect reports. This is operational business data associated with your user account.

3. Information We Do Not Collect

The App does not collect location data, health or fitness data, financial information, contacts, browsing history, advertising identifiers, or any data for the purpose of tracking you across other apps or websites. The App does not use any third-party analytics, advertising, or crash reporting services.

4. How We Use Your Information

We use your personal information solely for the purpose of operating the Facility Manager App and supporting TPMG's facility management operations. Specifically, we use your information to:

• Authenticate your access to the App
• Attribute inspection results and defect reports to the responsible technician
• Synchronise your work between your device and our servers
• Maintain accurate records of facility management activities

We do not sell, rent, or share your personal information with any third parties.

5. Data Storage and Security

The App stores data locally on your device to enable offline functionality. When a network connection is available, data is synchronised with our backend servers. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Data is transmitted using encrypted connections.

6. Data Retention

We retain your personal information for as long as your user account is active and as required for our business operations and legal obligations. Local data on your device can be cleared at any time through the App's Settings screen using the reset function.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request correction of any inaccurate information. To exercise these rights or to make a privacy-related enquiry, please contact us using the details provided below.

8. Children's Privacy

The App is an internal business tool and is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify affected users of any material changes through appropriate internal communication channels.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

TPMG Australia Pty Ltd
Website: www.tpmg.au